Privacy Policy
Effective Date: [10-01-2025]
At Celestial Moments, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services.
By accessing or using our website, you agree to the terms outlined in this Privacy Policy. If you have any questions, feel free to contact us at support@celestialmoments.store .
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, shipping address, billing address, phone number, and payment details when you place an order.
- Non-Personal Information: Data such as your IP address, browser type, and browsing behavior collected through cookies and other tracking technologies.
- User-Generated Content: Information you provide when customizing your star maps, such as dates, locations, and messages.
2. How We Use Your Information
We use the information we collect to:
- Process and deliver your orders.
- Customize your star maps and QR code features.
- Send order confirmations, updates, and customer support responses.
- Improve our website, services, and overall customer experience.
- Send promotional emails or special offers, if you’ve opted in to receive them.
3. How We Protect Your Information
We take the security of your personal information seriously and implement industry-standard measures to protect it from unauthorized access, loss, or misuse. These measures include encryption, secure servers, and restricted access to sensitive data.
4. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with trusted third-party service providers who help us:
- Process payments securely.
- Deliver your orders efficiently.
- Analyze website performance to improve user experience.
These third parties are required to handle your information in compliance with applicable privacy laws.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Enhance your browsing experience.
- Track website traffic and performance.
- Remember your preferences and shopping cart items.
You can manage or disable cookies through your browser settings, though doing so may affect the functionality of our website.
6. Your Rights
You have the right to:
- Access, update, or delete your personal information.
- Opt out of receiving promotional emails by clicking the “unsubscribe” link in any email.
- Request a copy of the personal data we hold about you.
To exercise these rights, please contact us at support@celestialmoments.store .
7. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any updates will be posted on this page, and the “Effective Date” will be revised accordingly.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us: